Peninsula Heating & Air, or better known as “PHA” was established in 1955 in Newport News, Virginia. Privately owned and operated, PHA quickly became known as the Tidewater area’s leader in residential and light commercial comfort solutions.
Since taking ownership of PHA in 1992, President Steve Smith, Professional Engineer, has grown the business exponentially to now almost 50 employees. He attributes the growth and success of PHA to one thing: understanding the needs of our amazing customers and exceeding their expectations. We accomplish this by offering quality products and services, while maintaining a workplace which thrives on professionalism, teamwork and continued education.
Quite simply, PHA operates with integrity. We honor our agreements and are honest in all communications. Our success is rooted in our ethics and depends upon keeping our promises. Our company motto of, “Offering the Professional Difference” truly exemplifies our daily operation.
“On Saturday our upstairs unit decided to not pump cold air I called PHA and they said a technician would contact me back, in my head I’m thinking it would be hours well I was wrong Tim contacted me with in 30 minutes and he was easy to talk to! When Tim showed up he was very professional he found the problem and fixed it we are very thankful for him!!! His attitude was amazing and pretty awesome personality !!! I highly recommend this company.”
“I had Peninsula Heating and Air put in a new air condition system to go along with my gas furnace. I am extremely impressed with their installers, Justin, Eddie and Andrew. They showed professionalism, were clean and neat and very polite. My husband and I both enjoyed having them in our home. I look forward to a long relationship with Peninsula Heating and Air.”
“We spent two full weeks with Kyle and Jake from PHA as they re-engineered our home into a high tech multi zone smart energy set of living spaces. The tech is cool of course, but the entire experience was great because of them! I spent 25 of my 45 year career leading customer experience for large global companies including Digital transformation. The entire PHA team from beginning to end really understands delivering great “customer experiences”. Our complements to the entire team at PHA, and thank you!!”
“Our 21 year old heating/AC system quit. Wife said “all it’s doing is humming.” Called PHA and their technicians promptly installed a new three ton system. They were quick, efficient and very neat and tidy with the installation – works flawlessly! Thank you Tom, Eric and Jason – and PHA!”
“Daniel and Logan were awesome! Both were professional from the moment they were on premises. Daniel explained how the installation would be performed and that there would be minimal interruptions for us to deal with. My wife and I work from home so that was quite helpful. They both took care to cover our floors/carpet with tarps to make sure there were no mishaps. Since we had just moved in, with new rugs and freshly painted walls, that was greatly appreciated.”
“Tim assisted me with the diagnosis of my existing heat pump system and the purchase of my new heat pump system. He was very knowledgable and prompt with his responses to my numerous questions. PHA was very professional and schedule the install of my new system the next day after I determined I wanted to use there services and products.”
“I don’t do these too often…but the service I received from PHA was simply amazing!! Everyone is terrific-from the front desk, scheduling, and Tom the surveyor for my job. I was treated great and everyone answered all my questions (even though I had a lot). And to close out my work, my Techs Eddy and Justin we top-notch, friendly, and extremely knowledgeable. I couldn’t be happier to receive a fair price and a great install from this company. Thank you! I am sure to be giving my continued business to PHA.”
“Peninsula Heating & Air did a great job with replacing our HVAC quickly, and provided us with free space heaters while we dealt with the cold because our HVAC failed in the winter. Eric and Cody were very helpful and professional. They got the job done under difficult circumstances – our crawl space didn’t give them much room to maneuver.. but despite that they were able to replace the blower and outdoor unit in a timely manner. Thank you for restoring our heating when we needed it most.”